 | Directory Assistance |
360 Directory Assistance
You could just "buy" a Volt Delta directory assistance solutions, but most of our customers "buy into" them. What’s the difference? For one, because our portfolio is so broad, our customers don’t have to look anywhere else for a complete solution...
Advertiser Pays Directory Assistance
A new trend in DA is emerging: Calls are offered free to consumers with the service being funded by listed businesses. Known as "advertiser-pays" directory assistance, it's a model that's catching on in a number of countries...
360 Speech
Our solution for voice automation was built with a few simple goals in mind: it should be able to handle life-size directory assistance services, fulfill the cost-cutting requirement and treat humans like humans...
360 Personal
Identifying frequent users and tailoring the DA experience to their personal preferences is yet another way service providers can stand out from the crowd - with 360 Personal from Volt Delta.
360 Incognito
Now, callers can have their mobile numbers listed for directory assistance without giving up their privacy. Find out how 360 Incognito helps DA Service Providers tap into this lucrative market
 | Mobile Solutions |
360 Links
360 Links is an idea that's been a long time coming, bringing the information richness and interactivity of the Internet to mobile directory inquiries. Callers can browse, save and send navigable links directly related to their queries...
360 SMS
Delivering information by SMS has become almost universal, especially in DA services. 360 SMS from Volt Delta introduces the two-way inquiry: SMS inquiry, SMS answer...
 | Data Management |
360 Data
The need for powerful data aggregration and management systems has grown acute as directory service providers move to keep up with deregulation, competition and the info-hungriness of consumers. 360 Data tackles all these challenges...
 | Yellow Pages |
360 Yellow Pages
Directory publishers are in the difficult position of having to ensure the future of their profitable print media while making sure they keep up with Web, voice and other new media. 360 Yellow Pages allows them to move in both directions...
 | Contact Centre ACD |
OASIS Contact Centre ACD
Contact centres used to rely on a potpourri of ACDs, public switches, middleware and separate CTI and IVR for call routing. That's changing, as more and more switch to OASIS products...
OASIS Emergency Services
A call to an emergency service can be literally one of life or death. One where seconds matter and getting the right service to the caller in time is vital. OASIS is the preferred emergency solution for a number of providers...
OASIS Relay
Many organisations offering text-phone services for the deaf and hearing-impaired are in need of a modern, IP-based platform. OASIS Relay meets that need.
 | Hosted Speech & ACD |
Hosted Contact Centre
Our customers are increasingly requesting ASP-based service provision in order to realise a more rapid return on investment, faster end service deployments and lower support costs. OASIS Hosted Contact Centre is making good on all these promises...
Self Service Speech
Contact centres increasingly need to serve customers around the clock but are still bound traditional staffing patterns and business hours. Self Service applications are a solution.
OASIS on-call Survey
OASIS on-call Survey from Volt Delta is a fully featured survey application allowing contact centres to create voice automated surveys that are simple to configure, quick to deploy and cost effective to use.
CTI & CRM Integration
With an open CTI interface based on the industry-standard CT Connect™ CTI from Envox, OASIS on-call enables integration to a range of third-party applications and legacy PBX and switching systems
