Volt Delta International opens new London based hosting site
Sunbury-on-Thames – September 22, 2009: Volt Delta International, a subsidiary of US based Volt Information Sciences, has opened a new London based hosting site to support its growing portfolio of hosted services. This new site complements and adds to Volt Delta’s global footprint of hosted service facilities allowing services to be offered to clients on a worldwide basis.
The new facilities are provided at Powergate, TelecityGroup’s latest London data centre in Acton which offers 5,000 square-metres of customer space and high power availability. The data centre has been designed to provide 4 kilowatts (kW) of customer power per rack as standard, more than twice the current industry average. Additionally 10% of power will be from renewable energy. Both power and air conditioning are highly resilient, and the site has the latest fire detection and suppression systems in place. Security is also a priority for both Volt Delta and TelecityGroup and there are secure 24x7 monitored access procedures backed up by card based and biometric access systems
Procedures in Powergate comply with ISO 9001:2000, which benchmarks quality processes for data centre operations and management. TelecityGroup is also taking the lead in driving energy efficiency in the data centre in Europe: it was the first data centre operator to sign up to the new EU Code of Conduct for data centres and is also a member of the Green Grid.
Importantly for Volt Delta’s services and client needs, Powergate offers telecommunications connectivity to the majority of major telecoms operators and the site benefits from the presence of LINX, the London Internet Exchange, offering global peering and further connectivity options.
Volt Delta will use the site to expand its range of OASIS on-call hosted services including a fully hosted contact centre and a wide range of hosted speech self-service options.
Volt Delta’s hosted services based at Powergate will be brought into live service during September 2009.
Noel Hughes, managing director Volt Delta International said, “We looked for a new data centre that offered us a very wide range of telecoms connectivity and also the latest in terms of best practice for us to offer our clients the highest availability and security for the services that we provide. TelecityGroup’s Powergate facility provides a further building block in Volt Delta’s global provision of high-value hosted services.”
About Volt Delta
Volt Delta, a wholly owned subsidiary of Volt Information Sciences, Inc., is a leading provider of contact centre technology and self-service solutions for large scale enterprises and telecommunication providers around the globe.
Its solutions are underpinned by expertise in voice automation, telecoms signalling, search engine and search strategies and user interface ergonomics, as well as a deep understanding of the contact centre environment. Volt Delta is also a world leader in the provision of software based solutions to the directory assistance market.
In all business areas, its aim is to integrate across media, combining voice, the Web and mobile channels to deliver a richer contact experience. Volt Delta also provides its solutions as hosted services from carrier-grade call routing and automation centres allowing any organisation to benefit from its expertise in contact centres and multi-channel communications. This managed services infrastructure currently handles over two billion calls per year.
Volt Delta’s sister company, LSSi Europe Ltd, itself a wholly owned subsidiary of Volt Information Sciences, Inc., offers a wide portfolio of data content and content management solutions.
For further information please visit www.volt.com, www.lssieurope.com and www.voltdelta.net.
Contacts:
Volt Delta International:
James Glasspool +44 1932 755 550
james.glasspool@voltdelta.net
