VoltDelta Supplies Integrated Advertising Platform for AT&T 1-800-YellowPages Service
NEW YORK--(BUSINESS WIRE) – December 14, 2006
Volt Delta Resources, LLC (VoltDelta), a wholly owned subsidiary of Volt Information Sciences, Inc. (NYSE: VOL - News), announced today that AT&T (NYSE: T - News) has selected VoltDelta to supply the integrated platform for a new advertiser supported US nationwide Directory Assistance (DA) offering. AT&T began a controlled trial of this new DA service yesterday (www.att.com/1800YellowPages), in Bakersfield, Calif.; Oklahoma City, Okla.; and Columbus, Ohio.
VoltDelta's integrated advertising platform consists of several key components:
- The advanced advertisement platform component supports numerous types of audio and text advertisements with extensive placement criteria to maximize advertiser and caller value. VoltDelta is leveraging their existing relationship with Apptera to integrate the Apptera MobileAd Technology with VoltDelta's DirectoryExpress(SM) national DA and iExpress(SM) Business Category Search services to best match callers with relevant advertisers and to provide the business intelligence that will perpetuate long-term advertiser participation.
- VoltDelta's state-of-the-art SpeechExpress(SM) Directory Assistance Automation, using speech recognition and text-to-speech technologies supplied by Nuance Communications, ensures maximum efficiencies by fully automating a significant percentage of the Directory Assistance calls for this service.
- VoltDelta's Voice Feature Node 3 (VFN3) IVR component is used to play all automated announcements, including the new audio ads, throughout the call flows. Existing VoltDelta partner Envox Worldwide powers the VFN3 component with their acclaimed Envox 6 Communications Development Platform. Envox 6 facilitates the rapid integration of technologies speeding time-to-market for new services, such as AT&T 1-800-YellowPages (1-800-935-5697).
- For calls that cannot be fully automated, VoltDelta supplies the workstation software used by AT&T's highly trained and knowledgeable operators to quickly search for listings, either in a traditional white pages search where the caller is requesting a specific listing, or in a yellow pages or "category" search, where the caller knows the type of listing (e.g., plumber. taxi, or locksmith), but does not have a specific business name in mind.
"VoltDelta continually seeks new ways to expand beyond traditional Directory Assistance and information services for our customers. Integrating the Apptera, Nuance, and Envox Worldwide functionality with VoltDelta's proven offerings in this unique combination provides an exciting new competitive business model for our customers," said Joe DiAngelo, president of VoltDelta. "Our integrated advertising platform is one example of innovation in creating new revenue streams for the expanding DA market."
"We are pleased with VoltDelta's continued leadership as the integrator and supplier of solutions that consider the needs of our Directory Assistance and Operator Services callers and operators," said David Huntley, senior vice president-Diversified Businesses, AT&T. "We have worked closely with VoltDelta and VoltDelta's vendors throughout the design and implementation process and we look forward to a successful trial of our new 1-800-YellowPages service."
About AT&T:
ATT Inc. is one of the world's largest telecommunications holding companies and is the largest in the United States. Operating globally under the AT&T brand, AT&T companies are recognized as the leading worldwide providers of IP-based communications services to business and as leading U.S. providers of high speed DSL Internet, local and long distance voice, and directory publishing and advertising services. AT&T Inc. holds a 60 percent ownership interest in Cingular Wireless, which is the No. 1 U.S. wireless services provider with 55.8 million wireless customers.
About VoltDelta:
VoltDelta specializes in providing platform and database services to the world-wide telecommunications market. Volt Information Sciences, Inc. is a diversified technology and staffing company, providing leading edge services to the information technology, telecommunications and publishing industries.
This press release contains forward-looking statements which are subject to a number of known and unknown risks, including general economic, competitive and other business conditions, the degree and timing of customer utilization and the rate of renewals of contracts with the Company, that could cause actual results, performance and achievements to differ materially from those described or implied in the forward-looking statements. Information concerning these and other factors that could cause actual results to differ materially from those in the forward-looking statements is contained in Company reports filed with the Securities and Exchange Commission. Copies of the Company's latest Annual Report on Form 10-K and subsequent Quarterly Reports on Form 10-Q, as filed with the Securities and Exchange Commission and the New York Stock Exchange, are available without charge upon request to Volt Information Sciences, Inc., 560 Lexington Avenue, New York, New York 10022, 212-704-2400, Attention: Shareholder Relations. These and other SEC filings by the Company are also available to the public over the Internet at the SEC's website at http://www.sec.gov and at the Company's website at http://www.volt.com in the Investor Information section.
For additional information please visit us at www.voltdelta.com.
VoltDelta, the VoltDelta logo, SpeechExpress, DirectoryExpress, iExpress are trademarks or service marks of Volt Delta Resources, LLC or its affiliates in the United States and/or other countries. All other company names or product names may be the trademarks of their respective owners.
About Apptera:
Apptera is the leading provider of v-Business solutions that help companies dramatically increase revenues through its ad-serving technologies and campaign management capabilities. These solutions allow businesses to interact with callers, target ads and offer personalized up-sell campaigns of their products and services. More than 1800 companies in the retail, financial and transportation sectors take advantage of Apptera's award-winning voice solutions to enable callers to search, bid, buy and sell over the phone. Founded in 2001, Apptera is a privately held Silicon Valley-based technology company funded by leading venture capital firms. For additional information, Apptera can be reached at (650) 635-0600 or visit http://www.apptera.com.
About Envox Worldwide:
Envox Worldwide is a leading global provider of voice solutions. The company's software and related services dramatically reduce the time, cost and complexity of creating voice solutions. These products and services enable enterprise customers and service providers to significantly reduce operating costs, improve customer satisfaction and retention, and generate new revenue streams. Headquartered in Boston, Envox's products and services are available through a network of global channel partners. For more information, please visit http://www.envox.com.
About Nuance Communications, Inc:
Nuance Communications (Nasdaq: NUAN - News) is the leading provider of speech and imaging solutions for businesses and consumers around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents. Every day, millions of users and thousands of businesses experience Nuance's proven applications and professional services. For more information, please visit http://www.nuance.com.
Contacts:
Volt Information Sciences, Inc.
Ron Kochman, 212-704-2400
voltinvest@volt.com
or
VoltDelta Media Information
Kari Bittner, 585-924-0383
kbittner@voltdelta.com
or
Envox Worldwide
Catherine Van Evans, 508-871-7604
Catherine.vanevans@envox.com
or
Nuance Communications, Inc.
Kristen Wylie, 781-565-5428
kristen.wylie@nuance.com


