360 DirectorYPro from Volt Delta offers full support for operator-assisted yellow pages services, in which consumers have direct access to yellow pages listings and advertisements via telephone.

Based on Volt Delta's portfolio of solutions for directory assistance, 360 DirectorYPro utilises skills and solutions refined in over 30 years of implementing call-centre directories for the world’s leading telcos and well-known directory publishers.

360 DirectorYPro supports enterprises who are integrating advertisements into an existing agent-based directory service as well as those implementing phone-based yellow pages for the first time as an additional advertising channel. 360 DirectorYPro from Volt Delta offers:

• Full integration with existing yellow pages advertising and listing inventory, including formatting and preparation of data for the specific requirements of contact centre services
  
  
• Industry-leading search solutions, operator interfaces and other core contact centre capabilities needed for quick, efficient call handling
  
  
• Fully advertiser-based ranking, e.g. priority or top-listing
  
  
• The ability to flexibly add additional advertising content
     
• Support for keywords, categories, category trees and related categories
  
  
• Support for service area classification for shops delivering their services or good outside of their home address
  
  
• Detailed usage statistics affording critical insight into what consumers are searching for, which in turn can be used as the basis for decisions about sales campaigns

Contact Centre Services Plus Comprehensive Ad Management

With the DPS Voice & Mobile add-on from Volt Delta, 360 DirectorYPro users can also take advantage of the powerful ad management and ad sales capabilities offered by the core DPS Ad Management platform for their call centre based services. DPS Voice & Mobile features:

• Fully integrated management of advertisements for agent- based yellow pages services
  
  
• Management of listing-specific ads
  
  
• Management of banner ads including performance-based billing
  
  
• Flexible prices and formats