Did you know?
Call centre IVR (Interactive Voice Response) from Volt Delta can help any organisation provide a natural and intuitive customer experience for many routine tasks.
Many call centres require support for call recording. Any call centre IVR interaction, inclusive of the agent desktop, can be recorded for later playback, quality monitoring and coaching with Volt Delta call centre IVR.
On premise or hosted:
As with most of our solutions, Volt Delta can provide call centre IVR either on site at the customer’s or via contact centres hosted in the UK as well as in Germany and the United States.
Learn more: Volt Delta Call Centre IVR